QUALITY ASSURANCE COORDINATOR

Job Description

The quality assurance coordinator is responsible for ensuring that customer requirements are met throughout the manufacturing process. S/He participates directly in inspections during manufacture and ensures the correction of anomalies. In collaboration with the production and project management departments, s/he must drive improvement projects in order to prevent non-quality issues.

Responsibilities

• Establish a culture of self-control (self-inspection)

• Train and coach production employees in respect of standards

• Improve the production start-up process, First Article Inspection (FAI), Implementation of the Key Quality Characteristics monitoring processes

• Represent the Project Managers (and client) regarding the respect of the quality of projects

• Audit company processes to ensure monitoring and continuous improvement

• Plan and coordinate control points according to the characteristics of each project

• Participate in inspections of orders received (suppliers), furniture in process, and finished products

• Delegate quality control tasks

• Document the anomalies and perform the root cause analysis, then improve the processes accordingly (feed-back)

• Ensure compliance with sample procedures

• Develop and carry out continuous improvement projects that will improve product quality

 Requirements

• 5 years of relevant experience in Quality Assurance in a manufacturing environment

• Good knowledge of high-end cabinetmaking

• Knowledge of wood finishing (opaque lacquer, stain, varnish)

• Knowledge of metal, plastic, fabrics, leather is an asset

• Master the reading of plans

• Be comfortable with basic computer software (office, pdf, email)

• Demonstrate a good sense of analysis, rigor and a critical mind